Section 01
Introduction
Mars Bicycles respects and protects the privacy of every rider, parent, and enthusiast who interacts with our brand. We believe transparency is the foundation of trust.
This Privacy Policy applies to all users of the Mars Bicycles mobile application and website, and explains what we collect, how we use it, and the choices you have.
Section 02
Information We Collect
- Account Information — name, email address, and basic profile details you provide.
- User Content — saved preferences, ride activity, product reviews, and support requests.
- Device & Usage Information — device type, operating system, app interactions, and crash logs to keep things running smoothly.
- Optional Preferences — language, theme, and notification settings you choose.
Section 03
How We Use Information
- To improve the overall user experience.
- To personalize the products and content you see.
- To enhance app performance, stability, and features.
- To provide customer support and important communications.
Section 04
Children's Privacy
Mars Bicycles is intended for parents, guardians, and general users. We do not knowingly collect personal data from children under the age of 13.
Parents and guardians fully control any information shared on behalf of their children. We comply with the Children's Online Privacy Protection Act (COPPA) where applicable.
Section 06
Data Security
We use reasonable, industry-standard security practices including encryption in transit and secure storage to safeguard your information from unauthorized access, alteration, or disclosure.
Section 07
Data Retention
We retain your information only while your account is active or as needed to provide services. You may request deletion of your data at any time by contacting our support team.
Section 08
User Rights & Choices
- Access, edit, or delete your account data at any time.
- Reach out to our support team for any privacy-related concern or request.
- Manage notification and personalization preferences from settings.
Section 09
Third-Party Services
We work with reputable third-party tools — including Firebase, analytics platforms, and cloud hosting providers — to deliver a reliable experience. These services operate under their own privacy policies and we encourage you to review them.
Section 10
Changes To This Privacy Policy
We may update this Privacy Policy occasionally. When we do, we will notify you within the app or via email. Continued use of Mars Bicycles after changes means you accept the revised policy.
Section 11